Return/Refund Policy

We accept returns for unwashed, unworn, and unused items with the tags still attached. 

Returns must be requested within 5 days from the date that you received your item based on the tracking number of your original order. 

To request a refund simply send an email to hello@polkadotsandpearls.com with the item number and order number from the item you wish to return. Once confirmed, you will have 5 business days to ship items back. 

Once return is received, a refund will be issued and returned to your account within 5-10 business days. Store credit is also in the Refunds will be sent to you via email in the form of a store credit gift card. 

Items not accepted for return include: swimsuits, undergarments, and jewelry. These items are final sale and are not eligible for return.