Return/Refund Policy

We accept returns for unwashed, unworn, and unused items with the tags still attached. 

Returns must be requested within 30 days from the date that you received your item based on the tracking number of your original order. 

To request a refund simply send an email to hello@polkadotsandpearls.com with the item number and order number from the item you wish to return. Once confirmed, you will have 10 business days to ship items back. 

Once return is received, a refund will be issued within 24 hours and returned to your account within 5-10 business days. Store credit is also available upon request and will be sent to you within 24 hours via email and in the form of a gift card. 

Items not accepted for return include: swimsuits, undergarments, and jewelry. These items are final sale and are not eligible for return.